Contact Us

Do not hesitate to contact us should you have feedback or queries regarding the festival. We will be happy to assist you.

Please fill up the contact form or email us at info@perspectivesfilmfestival.com

 

 

Frequently Asked Questions

GENERAL 

What is Perspectives Film Festival?

Perspectives Film Festival is the first and longest-running student-run film festival in Singapore since 2008. It is organised by students from Nanyang Technological University (NTU) as part of a practicum conducted by the Wee Kim Wee School of Communication and Information.

 

When are the festival dates?

23 October 2020 to 1 November 2020. 

 

Where will the festival be held?

Perspectives Film Festival goes virtual this year so you can enjoy film screenings within the comforts of your own home, at your own time. We have partnered with The Projector to bring you our virtual festival, and films in our line-up can be screened on their virtual platform, The Projector Plus.

For more information, please visit The Projector Plus’ FAQ page. 

 

Who can attend the film screenings?

Each film is rated in accordance with IMDA’s ratings guidelines, and standard cinema age advisories apply on the online platform. The ratings for each film are available at www.perspectivesfilmfestival.com.

 

Is the festival open to film submissions?

Perspectives Film Festival is a student-curated festival and is thus not open to film submissions.

 

Who can I contact for media-related enquiries?

For media-related enquiries, please contact Chew Yi-Xinn (Ms) at yixinn@perspectivesfilmfestival.com.

 

Who can I contact for general enquiries?

For general enquiries, please contact info@perspectivesfilmfestival.com

 


 

TICKETING

How do I buy tickets?

All ticket purchases can be made at our festival’s page on The Projector Plus. To purchase tickets, simply create or log into your Projector Plus account.

 

When are films available for purchase?

Films are available for purchase from 30 September 2020, 12pm, to 1 November 2020, 7pm.

 

How much are tickets priced at? 

Each standard ticket costs SGD 8. 

 

How do I collect my tickets?

No physical ticket collection will be required. Films that have been purchased will be made available via your Projector Plus account during the span of the festival period.

 

What are the payment methods available?

You may purchase your tickets via VISA, MasterCard or American Express.

 

What time are the film screenings?

Films are available throughout the 10-day festival. You may purchase a ticket and watch the film of your choice anytime, anywhere. All purchased films can be viewed for 48 hours after pressing ‘Play’ on the platform from 23 October, 7pm onwards. 

 

How long may I view the film screenings for?

You may view each film for up to 48 hours. More specifically, this 48-hour window only begins once you press ‘Play,’ not from the time of purchase transaction.

For instance, if you purchase a ticket on 23 October without pressing the ‘Play’ button on the film, you have up till 1 November (11.59pm) to watch the film. However, if you purchase a ticket on 23 October and have already pressed ‘Play’ on the film, this film will expire in 48 hours on 25 October. 

Viewers are advised to complete watching the entirety of their purchased films before the end of the 1 November 2020, 2359, as no refunds will be made for incomplete viewings. 

 

I am experiencing technical difficulties and can’t view my film on The Projector. 

Should you be experiencing technical difficulties while viewing the films, please visit The Projector Plus for more information.

 

Is there a refund policy for festival tickets?

Unfortunately, tickets are non-refundable upon purchase.

 


 

MERCHANDISE

How do I purchase this year’s merchandise?

You may make your purchase directly here. For more details about this year’s selection, please refer to our Instagram/Facebook page (@wkwsci.perspectivesfilmfest) for the latest updates.

 

What payment methods do you accept?

We accept cashless payment by Paylah! and PayNow (to +65 9221 8190). You will receive the order details upon completion.

 

What delivery options are available, and how much will shipping cost?

You may opt for self-pick up at the Wee Kim Wee School of Communication and Information from 5 October 2020. Normal local and registered mail are also available for our merchandise. 

Normal Mail
(SGD 2)

You will be notified when your items have been mailed. After which they should reach you between 4-6 business days.

 

Registered Mail
(SGD 3)

You will be notified when your items have been mailed. After which they should reach you between 4-6 business days.

 

LOCAL NORMAL MAIL: No tracking number will be provided under this option.

LOCAL COURIER DELIVERY: You will receive an email notification once your order has been picked up by our courier. Our courier partner will contact you directly regarding your delivery status.

 

How long will it take for my orders to arrive after making payment?

Orders will be packed and shipped in batches at the end of each week from 5 October onwards. You may expect your order to arrive within 4 to 6 business days after shipment. 

 

Do you accept returns for merchandise purchased?

All merchandise purchases are non-exchangeable and non-refundable. Should there be any defects, please feel free to contact festmgt@perspectivesfilmfestival.com.

 

 

EVENTS

What ancillary events can I look forward to besides the film screenings?

Our online events will commence with our Virtual Scavenger Hunt, which includes attractive prizes up for grabs. Details of the events will be announced on our Instagram (@wkwsci.perspectivesfilmfest). Follow us for more updates.

You can find more information about the event here.

 

When will these ancillary events take place? 

The Virtual Scavenger Hunt will be taking place over the span of 48 hours from Friday, 25 September 2020, 7pm, till Sunday, 27 September 2020, 7pm.

All relevant information regarding the Virtual Scavenger Hunt will be posted on our Instagram. The Scavenger Hunt will take place on our website at www.perspectivesfilmfestival.com

 

How do I be a part of the Virtual Scavenger Hunt? 

To participate in our Virtual Scavenger Hunt and stand a chance to win attractive prizes, stay tuned and follow our Instagram (@wkwsci.perspectivesfilmfest) for announcements of the event, game rules and its launch. The Hunt will take place over 48 hours from Friday, 25 September 2020, 7pm, till Sunday, 27 September 2020, 7pm.